![]() If the license information entered is correct and you see the above error message, there are two other reasons this may occur: If you enter your email or license incorrectly, you will see an error message asking you to correct it. When you enter your email address and license into INSYDIUM Fused, it must match the information on our system. License entered is incorrect error message X-Particles NeXus Taiao TerraformFX MeshTools Cycles 4D If you require compatibility information for the individual Plugins included in INSYDIUM Fused, please click below: INSYDIUM Fused Cinema 4D Compatibility Build/Version What happens to my license if your server goes down? NOTE: Automatically updated Builds are only available for licenses with Maintenance or an active Subscription. This can then be installed by following the above video instructions. ![]() If the Update is still not working through Cinema 4D after the plugin has been moved to the correct location, please remove your current installation and download the new Build from your Customer Account. This error occurs for security reasons because both Windows and macOS place access restrictions in the Program Files and Applications folders. Please see the manual for more information. Please ensure the plugin is located in the correct plugins folder. Unable to write to the INSYDIUM Fused folder. Please refer to the video instructions in the link above to move your plugin to the correct folder and try again. If you update your plugin through Cinema 4D and receive an error message (see below), it means that your plugin has been installed in Program Files (Windows) or Applications (macOS), not the Cinema 4D Preferences. If downloading the new build through your Customer Account, this can be installed as normal by following the installation instructions. You can update your INSYDIUM Fused Plugins automatically through Cinema 4D, or by downloading the latest version manually from your Customer Account. If your license is eligible, the latest version of INSYDIUM Fused, including Plugins and Library Assets will be available to you. Sudo xattr -r -d Is there a free Trial, so I can try before I buy? Please note that if the above does not work and you see ‘permission denied’ messages after executing the command, you may need to preface this with ‘sudo’ as below: Once the command has been executed, you should not see any of the expected security prompts when opening Cinema 4D and be able to enter your license information. ![]() Replacing the with the path to the INSYDIUM folder. To bypass the security prompts, place the INSYDIUM folder within the Cinema 4D Preferences > Plugins location as normal and then enter the below command in Terminal: Please note that you use this installation method at your own risk and we recommend the method highlighted in the above video. If you do not wish to click through the security prompts individually, there is an alternative installation method using Terminal. Please follow the video installation guide below for comprehensive instructions on how to install INSYDIUM Fused within Cinema 4D on your MacOS system: ![]()
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